At Maniaco LLC, we are committed to providing our customers with high-quality auto parts and excellent customer service. If you are not satisfied with your purchase, we will provide you with a return and refund service. Please read the following policy carefully to understand our return and refund process.
Return Policy
Return Period
You have 30 days from the date you receive the product to request a return. If you exceed this period, unfortunately we will not be able to provide a refund or exchange service.
Return Conditions
The product must be unused, uninstalled, and in the original packaging and tags;
The product must be in good condition before returning. If there are damaged or missing parts, we will not be able to process a refund application;
Request a Return
Please contact our customer service team by sending an email to customersupport@maniacollc.com and provide your order number and relevant information to request a return.
Refund Policy
Refund Processing
Once we receive your return and check that it meets the return conditions, we will process a refund within 7-10 business days.
The refund will be returned directly to your original payment method.
Shipping Costs
The shipping costs of the original order are usually not refundable and the customer is responsible for the return shipping costs unless we sent the wrong item or the item was damaged.
Special Cases
If the return is due to a product defect or error, we will cover the shipping costs and provide you with a replacement item or a full refund.
Exchange Policy
If you wish to exchange for a different size, color or model of the same product, you will need to return the original item and place a new order. Please follow our return procedure to process.
Thank you for choosing Maniaco LLC, we look forward to providing you with the best shopping experience and high-quality auto parts!